The Kony Notification Manager app is part of the Kony Field Service Solution, a set of persona oriented apps that will transform your service organization. The apps leverage users experience, irrespective of the app being online or offline enabled, providing proper content at the right context of the execution. All this with a modern and rich user interface and user experience, taking advantage of Kony’s mobile-first experience and capabilities.
The Notification Manager application optimizes your field staff while capturing and managing new requests in the field and converting them to work orders. The app increases efficiency and effectiveness of the team while providing unique and real-time connection and collaboration between back office users using SAP™ and field force using the app. As a consequence, companies are capable to provide a higher level service and improve customer satisfaction.